Your enterprise downloaded multiple apps.Your LOBs never open half of them.Build for the habit you already have.
Operations, delivery, documentation, training, logistics and business intelligence on one mobile platform, on the apps your team stays active on. Mobile responsiveness becomes a daily discipline, not a compliance line. Decisions travel with the people taking them, across departments, locations and shifts.
Every role in the enterprise works from the same platform, on the device they already carry. Coverage extends to the places desktops cannot, without a new app to install.
Always working
Captured, signed and timestamped without a network bar. Actions queue locally and sync the moment connectivity returns. Operations continue where the signal does not.
Instant answer
Operating data, financial position, performance and exceptions return in seconds. Leaders read the answer on the screen they already opened, not on a dashboard URL they have to remember.
Most enterprise mobile apps get installed once. Uninstalled in two weeks. Never reopened.
Mobile is where business actually happens. Most enterprise apps were built like the desktop is still in charge.
Enterprise mobility isn’t restricted to a mere download problem. It’s a respect-for-the-user problem. The enterprise that wins on mobile is the one that respects the user’s attention, the user’s network, the user’s preferred channel and the user’s actual need for one tap, one screen, one answer.
The Uninstall Tax
You paid for the app, the implementation, the rollout. The team still does it on WhatsApp.
The app login takes 90 seconds. The form has 17 fields, 11 of which the user does not understand. The offline mode lost the photo the engineer took at the customer’s door yesterday. By month two, the field is forwarding photos on WhatsApp, the manager is screen-shotting a dashboard, and the CFO is asking the Excel team for the variance. Mobility was the promise. The desktop is still in charge.
Sunday-Night CFO
It is 9pm Sunday. The CFO wants the cash position. The dashboard URL needs a VPN.
The dashboard URL needs a VPN, a password reset and three browser tabs to render. The decision waited for Monday morning, by which point the variance had spread, the customer had moved, and the question on the table was already a different question.
Three Working Days
Customer told three working days. Engineer informed at noon on day two.
14-Screen Penalty
The desktop screen has 14 fields. The mobile screen has 14 fields, scrolled.
Mobile is not a smaller version of your enterprise platform. It is where the enterprise actually runs.
Mobile-First Operations · Pick the modules your business actually needs.
The whole UNFYD stack, in your pocket. Pick and choose what your role needs.
UNFYD.MOBI ships the entire UNFYD platform as a modular, mobile-first experience. Where the AI-first agent platforms ship narrow point tools, and the legacy CRM giants ship a bolt-on mobile for sales and service, MOBI is built differently. The field rep gets the screens they actually use. The service engineer gets the dispatch and the document capture. The logistics team gets the route, the ETA and the proof of delivery. The training lead gets the certification trail. The manager gets the war-room. The C-suite gets a WhatsApp message that answers cash, variance and risk in 3 taps. One platform, role-shaped on every device that opens it, governed centrally, deployed without a 9-month rollout.
TLS in transit, AES-256 at rest, MFA via fingerprint, face or M-PIN. Role-based access on every screen, with confidential data masked even during co-browse. The auditor opens the trail and finds every login, action and approval already there.
Field-Force Productivity
Geo-tagged attendance, one-tap navigation to the customer, in-app voice and video calling. Photo and document capture at the door, with offline-first sync the moment the signal returns. The rep stops driving back to the office to update a record.
Service Dispatch & Smart Routing
Engineers assigned by location, skill and priority in under 30 seconds. Vehicle and partner-team tracking on a live map, with job-order visibility shared with the customer. The manager war-room shows case overview, vehicle pool and field-team status on one dashboard.
Document, KYC & Asset Capture
KYC documents, service forms, asset photographs and insurance inspections captured, validated and auto-tagged to the right customer record. Damaged-asset flags raise instantly, delivery confirms via OTP or digital signature. No round trip to the back office.
Collections & On-Spot Payments
UPI, cards, net-banking, wallets and offline cash, all from one mobile screen. Receipt generated, invoice linked, ledger updated and ageing report refreshed at the moment of collection. DSOs drop without anybody saying it out loud.
WhatsApp BI for the C-suite
Revenue, cash, variance, escalations, pipeline and attendance all answerable from a single WhatsApp message. No new app to install, no VPN to remember, no dashboard URL to bookmark. The answer arrives in the channel the leadership is already inside.
UNFYD® is the daily app for every team that does not sit behind a desktop. Sales reps in the field, service engineers at the door, collections officers on the route, partner agents in the gully, branch managers on the move. Attendance, navigation, KYC capture, document signing, on-spot payments, photographic proof of delivery, all from a phone that already lives in a pocket. The team uses it on day one because nothing was ported from a desktop.
The desktop CRM was a 9-to-5 contract. The mobile is a 24-hour relationship.
Service engineer reaches the home with full installed-base history and spare-parts list on the phone
Warranty, AMC and previous service tickets surface before the doorbell rings
Repair or installation confirmed with photo proof, customer signature and instant OTP
Repeat-visit triggers, parts-stockout escalations and AMC renewals run without a back-office call
The rep, the engineer, the manager and the CFO all open the same platform. Different role, different screen, same answer.Built for the way India works.
Precision at enterprise scale
Enterprise actions captured where they happen, not where the desktop is open.
Every action the field actually takes, the attendance check-in, the customer visit, the document captured, the payment collected, the photo logged, the signature obtained, the next-best action received, sits on one record. The manager opens the same record the rep is updating. The CFO opens it as a WhatsApp message.
Geo-tagged attendance and visits
Document, KYC and asset photos
Visit notes, deal updates and forms
On-spot payments and receipts
Calls, voice notes and chats from the field
Approvals and digital signatures
U
Capex falls, opex follows
No new hardware to procure, no new identity layer to build, no new device-management contract to negotiate. The mobile mobility line on the IT budget shrinks. Support tickets, training cost and field travel follow it down.
Adoption from day one
Because the app is shaped like the apps the team already uses every hour, the rollout does not need a change-management programme. Usage is already inside the rhythm of the working day the moment the platform goes live.
The vendor stack collapses
Where the enterprise paid 7 vendors for attendance, dispatch, KYC, collections, BI and approvals, one platform now covers the lot. Procurement cycles, security reviews, integration burden and renewal calendars compress accordingly.
Multi-tenant by design
One platform across HQ, channel partners, outsourced BPOs and field-service vendors. The supply chain runs on the same record. Cross-organisation accountability moves from monthly governance meetings to live operating data.
Built for regulated industries
Mobile data stays where your regulator says it stays.
Customer KYC, signatures, photographs, payment records and field actions held inside the residency boundary your regulator specifies. Field-level PII masking, AES-256 at rest, TLS 1.3 in transit, MFA via fingerprint, face or M-PIN. DPDP, RBI, IRDAI, ISO 27001 and SOC 2 aligned by default.
Cloud / SaaS
Multi-tenant or dedicated hosting, auto-scaling and a 99.9% SLA. The fast path when time-to-value matters most.
Fastest go-live · lowest ops overhead
On-premise
Full deployment inside your own data centre. Complete data sovereignty, no third-party cloud dependency. The deployment regulators sign off without a redline.
RBI / GDPR / PDPA aligned
Hybrid
Processing and storage split across an on-premise core and cloud edge, for mixed compliance needs across business units.
Per-BU compliance · one platform
Role-based access control
Granular RBAC across users, teams, channels and campaign types, with full audit logging.
SOC 2 Type II / ISO 27001 ready
Architecture aligned to the frameworks regulated enterprises are measured against.
Data residency and sovereignty
Data held within specified geographic boundaries for GDPR, PDPA and RBI requirements.
SSO / LDAP / SAML 2.0
Enterprise identity across every UNFYD module via your existing directory.
Encryption at rest and in transit
AES-256 at rest, TLS 1.3 in transit, end-to-end encrypted campaign payloads.
Disaster recovery and HA
Active-passive DR with automated failover and an RPO under 4 hours across all modes.
